Burnaby RCMP 2024 Annual Report
Image of the 2024 Burnaby RCMP Annual Report
On this page
- Message from the Officer in Charge
- Strategic plan at a glance
- Non-Emergency Call Taking Centre (NECC)
- Road Safety
- Violent Crime
- Victim Services
- Youth Services - Counseling and Restorative Justice Programs
- Burnaby Gang Enforcement Team (BGET)
- Property Crime
- Burnaby RCMP Prolific Offender Suppression Team (POST)
- Police Mental Health Outreach Team (PMHOT)
Alternate formats
List of tables
List of acronyms and abbreviations
- NECC
- Non-Emergency Call Taking Centre
- BGET
- Burnaby Gang Enforcement Team
- POST
- Prolific Offender Suppression Team
- PMHOT
- Police Mental Health Outreach Team
Message from the Officer in Charge
Officer in Charge, Burnaby RCMP
As Burnaby RCMP’s Officer in Charge, I am proud to present the 2024 Annual Report, which reflects the hard work and dedication of all of our employees.
From frontline policing and complex investigations to expanding our non-emergency call-taking centre, victim services program and breaking ground on our new detachment, 2024 has been a busy year for the Burnaby RCMP.
Moving into 2025, we’re committed to working with our community partners to address complex issues, including mental health response and the opioid crisis. Our focus remains on building meaningful relationships with the diverse communities we serve.
We look forward to seeing what we can accomplish in 2025, and are dedicated to public safety. We’re grateful to the City of Burnaby and its citizens for their ongoing support.
Chief Superintendent Graham de la Gorgendiere
Officer in Charge, Burnaby RCMP
Strategic plan at a glance
Improve public safety
- 1.1 Work with Fraser Health and other partners to provide and expand mental health response programs and services for people suffering from mental health issues (e.g., mental health car).
- 1.2. Continue conducting gang suppression activities, interdicting organized crime and violence related to the illegal drug trade in the community.
- 1.3. Implement trauma-informed practices and interventions to address domestic violence, working in partnership with community agencies to reduce incidences and minimize risk to victims.
- 1.4. Reduce motor vehicle violations and collisions through enhanced traffic enforcement.
Outcome: Burnaby is a safe community for all, as evidenced by increased feelings of safety and security, reduced incidents of safety risk, improved community health, and improved community resilience.
Enhance communication and community engagement
- Expand the detachment’s community outreach activities to vulnerable populations in Burnaby.
- Strengthen the detachment’s existing working relationships with key partners in service delivery, including Burnaby’s Mayor and Council, municipal departments, Fraser Health, and others.
- Develop a communications strategy to guide detachment reporting and information sharing, and support communication systems and tools that improve access to information.
Outcome: Stronger relationships with our communities and partners built on foundations of trust, respect, and mutual understanding.
Support our people
- Boost the detachment’s complement of human resources and optimize alignment.
- Supplement training opportunities for regular members and municipal employees.
- Prioritize employee wellness.
- Enhance internal communications to strengthen cohesiveness and alignment.
- Prepare for transition to new detachment headquarters.
Outcome: Happier, healthier employees who experience enhanced job satisfaction, less work stress and missed days, and improved performance.
Non-Emergency Call Taking Centre (NECC)
One year since its launch in October 2023, Burnaby’s Non-Emergency Call Centre (NECC) has answered 25,871 non-emergency calls in Burnaby, significantly improving service and responsiveness for Burnaby residents calling the non-emergency line. The NECC was launched with a three-phased approach in response to declining service levels.
In November 2024, Burnaby’s NECC expanded its hours as it entered its final phase and is now taking calls 24 hours a day, seven days a week. The majority of non-emergency calls are answered in less than one minute, a significant improvement from previous service levels.
The NECC, which is based at the Burnaby RCMP Detachment, continues to see increasing call volume.
- 47,926 - Calls for service
- 2,671 - Online crime reports
Top Priority Calls
A top priority or “priority 1” call, involves an active emergency with potential for injury or loss of life.
- 2024: 4,604
- 2023: 4,780
- 2022: 4,648
Road Safety
Violoation Tickets
| Violation | 2024 | 2023 | 2022 |
|---|---|---|---|
| Seatbelts | 547 | 411 | 560 |
| Moving offences | 1,593 | 1,587 | 1,280 |
| Speeding | 2,459 | 2,402 | 1,416 |
| Distracted driving | 1,370 | 1,520 | 1,101 |
| Other | 5,647 | 5,115 | 5,566 |
- 4 Fatal collisions (7 in 2023)
- 451 Collisions with injury (454 in 2023)
- 342 Impaired drivers prohibited or charged (268 in 2023)
Car Seat Safety Initiative - In 2024 Burnaby Traffic Services hosted four car seat safety initiatives.
Commercial Vehicle Enforcement (CVE)
- 3,774 CVE violations
- 1,803 CVE violation tickets issued
Violent Crime
25% overall increase
| Violation | 2024 | 2023 | 2022 |
|---|---|---|---|
| Assault | 1,349 | 1,267 | 1,227 |
| Utter threats | 487 | 505 | 318 |
| Harassment | 522 | 444 | 304 |
| Robbery | 92 | 89 | 88 |
| Extortion | 151 | 158 | 121 |
| Kidnapping | 9 | 19 | 14 |
Victim Services
Burnaby RCMP Victim Services offers assistance to victims and survivors of crime. The program is integrated into frontline operations, where they work in partnership with police to provide services to witnesses of crime and trauma. Victim Services provides: emotional support, information, practical assistance and referrals to clients.
- 366 Crisis callouts (324 in 2023)
- 2,040 New clients
Youth Services - Counseling and Restorative Justice Programs
Youth is both a National RCMP and Burnaby RCMP priority. The Burnaby Youth Section participates in a number of activities using crime prevention, education and early intervention strategies to address the needs of youth in the community.
The Burnaby RCMP, in partnership with the City of Burnaby and School District 41, provide an alternative response to crime and conflict in the community through their Youth Counseling and Restorative Justice Programs.
In 2024, 49 files for restorative justice were opened. The most common files referred were theft and assault. Additionally, the program facilitated 81 classroom dialogue circles in Burnaby Elementary Schools for students in grades 4-7.
Burnaby Gang Enforcement Team (BGET)
Gang enforcement and education
The Burnaby Gang Enforcement team strategically deters and disrupts gang activity in the City.
General tasks for BGET officers include curfew checks for known gang associates, traffic stops and ongoing organized crime investigations. In 2024, BGET members also enhanced their focus on education. BGET held nine presentations, with internal and external partners. The team also worked closely with the City of Burnaby’s Crime Reduction and Intervention Division to develop and launch a video series on youth gang prevention.
Outcomes - 2024
- 66 Weapons seized
- 23 Vehicles seized
- $240,005 Cash seized
- 9+ kg Drugs seized
| Incident | 2024 | 2023 | 2022 |
|---|---|---|---|
| Shootings | 7* | 6* | 7* |
| Homicides | 2 | 3 | 3 |
* these numbers include shootings involving firearms, airsoft guns and bb guns.
Property Crime
11% Overall Increase
| Incident | 2024 | 2023 |
|---|---|---|
| Theft from vehicle | 1,217 | 1,679 |
| Shopping | 3,685 | 2,437 |
| Fraud | 1,606 | 1,348 |
| Mischief (property) | 1,199 | 1,153 |
| Other theft | 1,274 | 1,147 |
| Break and enter business | 418 | 498 |
| Auto theft | 254 | 298 |
| Break and enter residential | 157 | 231 |
| Mail theft | 106 | 97 |
| Bike theft | 221 | 201 |
| Arson | 42 | 53 |
Burnaby RCMP Prolific Offender Suppression Team (POST)
POST’s goal is to reduce criminal activity through proactive and intelligence-led enforcement. In 2024, POST investigations focused on property offenders committing high value property offences and resulted in 114 criminal charges being laid.
Cases of note included:
- POST investigated a fraud which targeted seniors in Burnaby. Victims were advised that a bank representative would attend and obtain their compromised bank cards. The suspects then used these cards to make large withdrawals of cash and make purchases of merchandise. A suspect was identified, arrested and evidence collected to support 17 fraud related charges.
- POST investigated a large Theft from Auto Series, and actioned targeted enforcement of the suspect. The suspect was arrested and a subsequent Warrant to Search located stolen property that was returned to its rightful owners.
- POST recovered over 345 identification cards, 495 credit cards, 155 cheques, and 570 pieces of mail during a theft of mail investigation.
In 2025, POST will continue to focus on priority and prolific offenders and emerging crime trends relating to property crime and community initiatives.
Police Mental Health Outreach Team (PMHOT)
Our response to mental health and vulnerable persons continues to be a priority for our detachment and officers. Our Mental Health Outreach Team (PMHOT) often find themselves addressing anti-social and criminal behaviour resulting from mental health issues. PMHOT works with a number of partner agencies to address the complex needs of individuals they support.
Extreme Weather Outreach
In response to extreme weather events in the summer and winter, PMHOT conducted a number of proactive well-being checks and handed out extreme weather care packages.
- 141 Mental health outreach visits (87 in 2023)
Mental Health Calls for Service
| Year | Calls for Service |
|---|---|
| 2021 | 3,312 |
| 2022 | 3,242 |
| 2023 | 3,139 |
| 2024 | 3,973 |
Mental Health car program (MICR)
Launched in November 2023, the MICR Team pairs police officers with Fraser Health nurses to better respond to calls involving individuals needing mental health or substance use crisis intervention. This team provides a comprehensive, health-focused model of care.
Throughout 2024, the MICR Team responded to approximately 61 per cent of mental health files in Burnaby. Since MICR’s inception there has been a decrease in mental health apprehensions in Burnaby. This means, that with the assistance of our Fraser Health Partners, the MICR Team was able to provide support to more people living with mental illness in the community rather than having to take them to the hospital. This is beneficial for the person as they have more choices for getting assistance. Burnaby RCMP collaborates with Fraser Health to continuously fine-tune the service model delivery to best suit the needs of our community.
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