News release
Police warn the public of new credit card scam
January 29, 2026
-
Kelowna, British Columbia
From: Kelowna RCMP
On this page
Content
The Kelowna RCMP is reminding the public to be cautious after a new scam has recently been reported. Over the past several weeks, Kelowna residents have contacted police reporting they are receiving calls from an individual, falsely claiming to be an employee of a major Canadian bank.
The caller claims that a credit card account has been opened through a local bank branch, and that the card was used to make purchases on a legitimate Russian based firearms website. The victim is then requested to connect with police through video chat and provide their personal identity documents as verification.
In some of the cases, the victim is requested to sign a confidentiality agreement and asked to keep the matter secret. Fortunately, none of the victims reported having provided money to the scammers.
“The Kelowna RCMP would like to remind the public to protect their personal information and not provide it to anyone online or by phone,” says Corporal Steven Lang, Kelowna RCMP Media Relations Officer. “Banks and government agencies will not request access to your financial accounts, request your cooperation in covert fraud investigations, and police will not request to video call you.”
If you are the victim of fraud, please report it to the Kelowna RCMP non-emergency line at 250-762-3300 or make a report online.
For more information about fraud awareness visit the Canadian Anti-Fraud Centre.