News release

Have you ever witnessed a violent crime or car crash- what would you do?

December 18, 2025 - Nanaimo, British Columbia
From: Nanaimo RCMP

Content

You are out for a leisurely walk when suddenly you see a person being assaulted. Or you turn the corner and witness a high-speed vehicle crash. You are shocked by what you have witnessed, your heart is racing and you’re not sure what to do next.

You have just witnessed two significant incidents, that need to be reported to 911. What you report and when and how you report it can have a profound impact on the response by first responders. The following are some tips to assist you.

Take a deep breath before calling- Have you ever tried to type a message or write a note when you are nervous or out of breath? It’s hard to do. Take a few moments before calling, otherwise, the dispatcher will not be able to understand you.

Is it safe to call? Has the suspect left the area? Is the scene safe to approach?

The scene of the crime- Is there anyone nearby that can assist you, are there significant injuries that need medical attention?

When you call 911: E-Comms (Emergency Communications) is the organization responsible for 911 services. When called, the dispatcher will answer with “Police, Fire, Ambulance, for what city?” If you ask for police, the dispatcher will put you through to the police dispatcher, who will take your details. The dispatcher will decide whether police or other first responders are required based on the information you provide.

The dispatcher will ask questions: The questions may include who’s involved, what happened, why did it happen (if you know) when, where, are drugs/alcohol suspected, and were any weapons seen. This is important information that will assist in the police response.

When providing details: Don't say “the suspect ran in a southwest direction” How about “the suspect ran down Main Street or ran towards the highway, or towards the water” that's more helpful. 

Description of suspect: Was the suspect taller or shorter than you? This will help in your estimation of their height. Try to provide the color of their clothing, length of hair, were they carrying anything? What type of clothing- puffy jacket, designer clothes, torn or worn clothes, etc. What about their gait-did they limp, shuffle their feet, etc.

Describing the vehicle collision: Try to provide the location with the nearest cross street. Take pictures if safe to do so. Only approach the scene if it is safe. Otherwise, stay back and wait for first responders.

Did these incidents occur in your neighborhood – if you are part of a Block Watch, report the incident to your Block Captain but only after calling the police.
This list is not all inclusive but provides a good framework to use when reporting an incident. Remember, witnesses are the backbone of our judicial system. If you see something, say something.

Contacts