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B.C. RCMP

Remarque

  • Cette page est unilingue

    Selon la partie IV de la Loi sur les langues officielles, ce détachement a été désigné comme unilingue anglais. Par conséquent, bien que certains éléments du contenu soient disponibles en anglais et en français, la majorité de l'information est offerte en anglais seulement.

    Les communications et les services du gouvernement fédéral doivent généralement être assurés en anglais et en français. Toutefois, les bureaux situés dans des régions où une seule langue officielle est couramment utilisée et qui ont été désignés comme unilingues ont le droit de communiquer avec le public et de lui offrir des services dans cette langue.

General Duty - West Shore RCMP

In 2025, West Shore RCMP officers responded to 26, 271 calls for service in the West Shore. Frontline police officers respond to the majority of calls for service at West Shore RCMP and provide continuous, 24-hour policing to the communities. Currently, over 50 Frontline officers are assigned across four watches to ensure consistent coverage and effective response. 

As the first officers on scene for nearly all calls, Frontline officers must be well-versed in both Criminal and Provincial statutes. Each watch includes a diverse range of experience, from newly trained officers to members with more than 20 years of service, balancing a mix of experience and specialized skills, supporting both operational effectiveness and mentorship.

Ongoing training is a cornerstone of Frontline operations. Throughout the year, officers participate in a wide range of investigative and operational training sessions. Partner agencies are routinely invited to contribute their expertise, strengthening inter-agency collaboration and investigative approaches. Frontline officers also receive regular, ongoing scenario-based training to maintain operational readiness. 

Body Worn Cameras

In 2025, West Shore RCMP introduced Body Worn Cameras for Frontline officers. 

These cameras capture a clear record of our officers’ interactions in the community in real time, assists in gathering evidence, and helps ensure transparency and accountability. All officers using the cameras have received training on when and how they are used, as well as how the recorded data is securely stored and managed. The program also follows strict privacy and data protection policies, ensuring footage is only used for lawful and authorized purposes.

Front Desk 

Front desk municipal staff play a vital role by efficiently receiving members of the public and guiding individuals to the appropriate resources, whether through the creation of police reports or referral to partner agencies. 

In 2025, on average, 45 members of the public access our services via the front counter daily. In total, 11275 members of the public accessed the West Shore RCMP front counter.

West Shore Watch: Start a shift with General Duty

Join West Shore RCMP’s Cst. Andrew Matheson as he starts his morning working a shift as a General Duty Officer.

Transcript - West Shore Watch: Start a shift with General Duty

[West Shore RCMP]

Cst. Matheson: I start at 7 in the morning. So, part of my job, with the way that our shifts work, means that I have to be totally ready in my uniform, signed into my car, all geared up at 7 o’clock at the start of my shift. Ready to take calls. That usually involves obviously getting my uniform on, making sure all my gear is present and accounted for, everything is working. And then getting signed into a vehicle.

[Cst. Matheson driving in his police vehicle, talking to the camera]

Cst. Matheson: I go into the armoury, draw a police car, a set of keys off the board in there. Make sure that all of our weapons and gear that we’re going to be needing for the day are on hand. Then you check the vehicle. We check to make sure that the lights are all functioning as well. It's pretty delicate electrical system so we like to check those regularly just to make sure everything is functioning. And then at 7 o’clock once we’re signed into our computers and logged on the board, we have a briefing. At briefing we will go over, with the entire detachment, everything that happened basically in the previous shift.

[Text on screen reads: 7:00 AM – Morning Briefing]

[Cst. Matheson conducts safety checks of his patrol carbine]

[Cst. Matheson walks to his police vehicle carrying his gear]

[Cst. Matheson walks around his police vehicle, inspecting all the emergency lights]

[Cst. Matheson inspects the back seat on the police vehicle]

Cst. Matheson: So in the morning we’ll hear about some of the major calls that the night shift dealt with just in case we have to do any follow up on them. If there’s any further work that needs to be done. And sometimes things that happen at night, tend to flair up in the morning. So having a little bit of familiarity with the parties or the circumstances can be helpful for the day shift. So, the first thing we do when we sign in in the morning is to first of all check the unit status so I can see what every other police officer is doing. If there’s anybody that looks like they are over time, somebody from night shift still working, and I can relieve them or help them out that’s usually the first thing I’ll do. Next you check the que to see if there’s any calls waiting that need to be dealt with. At this point there is nothing, so we are free to do as we please.

[Officers and civilian staff sitting at tables, listening to morning briefing at West Shore RCMP detachment]

[Close up of police officer listening to morning briefing]

[Close up of police officer listing to morning briefing]

[Close up of police officer standing at podium, leading morning briefing]

[Cst. Matheson in police vehicle, making notes in notebook]

Cst. Matheson: So we are in the school zone at View Royal Elementary School. We like to come out here in the mornings and just be visible, keep traffic calm, and make sure that people are obeying the crossing guards.

[Cst. Matheson working on MDT / laptop in police vehicle while speaking to the camera]

[Text on screen reads: 8:15 AM – School Zones]

[Police vehicle pulled over near a crosswalk outside of View Royal Elementary School.]

[Close up of Cst. Matheson standing with crossing guard]

[Cst. Matheson watching cars driving in school zones with a crossing guard beside him]

[Speed radar in police vehicle displaying speeds]

[West Shore RCMP]

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