Contract Partners Survey results 2019-20
List of tables
The Survey of Contract Partners is a survey of mayors, Indigenous leaders, as well as local, provincial and territorial government representatives who are responsible for RCMP contracts within their respective jurisdictions. There were 688 respondents.
Notes
- Data was collected between February 6 and March 16, 2020
- Questions were answered on a 5-point scale and summarized to agree/neutral/disagree to facilitate review
- Percentages exclude those who replied "don't know" or "no opinion"
- Percentages may sometimes not add to 100 due to rounding
Table 1: Attitudes to the RCMP
| n/a |
Agree |
Neutral |
Disagree |
| How important is the RCMP's contribution to keeping Canadians safe? |
99% |
1% |
1% |
| How satisfied are you with the RCMP's contribution to keeping Canadians safe? |
85% |
5% |
9% |
Table 2: General
| n/a |
Agree |
Neutral |
Disagree |
| The RCMP demonstrates professionalism in its work. |
93% |
5% |
3% |
| The RCMP is an organization with integrity. |
88% |
9% |
3% |
| RCMP personnel are honest. |
84% |
14% |
2% |
| RCMP personnel demonstrate compassion. |
82% |
16% |
3% |
| The RCMP is an accountable organization. |
72% |
20% |
7% |
| RCMP personnel demonstrate respect. |
84% |
13% |
3% |
| The RCMP consistently achieves its objectives. |
52% |
36% |
12% |
| The RCMP places an emphasis on providing services in the official language of my choice, English or French. |
78% |
21% |
2% |
| The RCMP provides a high quality policing service. |
75% |
17% |
8% |
Table 3: Relationship with the RCMP
| n/a |
Agree |
Neutral |
Disagree |
| I have trust and confidence in the RCMP. |
83% |
11% |
6% |
| The RCMP has effective local leaders. |
81% |
12% |
7% |
| The RCMP has effective national leaders. |
57% |
34% |
9% |
| The RCMP is prepared to respond to emergencies. |
82% |
10% |
8% |
| My organization highly values the RCMP's collaboration and work in my community/province/territory. |
86% |
9% |
5% |
| My organization has a good working relationship with the RCMP in my community/province/territory. |
87% |
7% |
6% |
| My organization is sufficiently involved in setting local RCMP policing priorities. |
62% |
22% |
16% |
| My organization and the RCMP collaborate in the development of community plans, e.g. detachment/unit performance plans. |
52% |
24% |
24% |
| The RCMP fulfils the commitments it has made. |
65% |
25% |
10% |
| The RCMP provides appropriate consultation on decisions and actions that have an impact on my organization. |
60% |
21% |
18% |
| My organization is satisfied with the administration and maintenance of the Provincial/Territorial Policing Service Agreements. |
57% |
27% |
16% |
| My organization is satisfied with the administration and maintenance of the Municipal Policing Service Agreements. |
58% |
26% |
16% |
Table 4: Sensitivity
| n/a |
Agree |
Neutral |
Disagree |
| The RCMP is sensitive to the needs of different cultures and groups. |
81% |
15% |
4% |
| The RCMP is sensitive to issues pertaining to youth. |
85% |
12% |
2% |
| The RCMP treats members of visible minority communities fairly. |
78% |
18% |
4% |
| The RCMP treats Indigenous persons fairly. |
76% |
18% |
6% |
| The RCMP treats women fairly. |
79% |
17% |
4% |
| The RCMP treats members of the LGBTQ2S community fairly. |
74% |
25% |
0% |
Table 5: Involvement / responsiveness
| n/a |
Agree |
Neutral |
Disagree |
| The RCMP is visible in my community through foot or vehicle patrols. |
62% |
13% |
25% |
| RCMP personnel are responsive to my needs. |
70% |
19% |
11% |
| The RCMP approach to policing reflects the values of my community. |
70% |
20% |
11% |
| The RCMP is contributing to traffic safety in my province or territory. |
78% |
12% |
9% |
| The RCMP provides timely information through the web and social media, such as Twitter and Facebook. |
63% |
26% |
11% |
| The RCMP has a motivated workforce. |
69% |
24% |
7% |
| The RCMP is advancing reconciliation with the Indigenous peoples of Canada. |
59% |
34% |
7% |
| Overall, the RCMP makes a valuable contribution to my community's long-term quality of life. |
77% |
15% |
7% |
Table 6: Interactions and reporting
| n/a |
Agree |
Neutral |
Disagree |
| The RCMP provides its clients with useful information about its work. |
68% |
22% |
11% |
| The RCMP communicates effectively about its actions. |
63% |
23% |
14% |
| RCMP information is of high quality. |
68% |
23% |
9% |
| RCMP information is timely. |
61% |
25% |
14% |
| RCMP information is comprehensive. |
64% |
25% |
12% |
| RCMP information and intelligence are relevant. |
75% |
20% |
5% |
| I am satisfied with the information the RCMP provides to my community/province/territory. |
65% |
19% |
16% |
Table 7: Value and accountability
| n/a |
Agree |
Neutral |
Disagree |
| The RCMP clearly demonstrates how it has used the funding provided by its municipal or provincial clients. |
40% |
31% |
29% |
| The RCMP provides the level of service determined by the contracting jurisdiction as per the Police Service Agreement. |
56% |
26% |
18% |
| The RCMP's services represent good value for money spent. |
56% |
27% |
18% |
| The RCMP effectively deploys its resources. |
61% |
24% |
15% |
| I am satisfied with the RCMP's financial planning process. |
40% |
44% |
16% |
| RCMP personnel are knowledgeable and competent. |
86% |
11% |
3% |
Table 8: Operational effectiveness
| n/a |
Agree |
Neutral |
Disagree |
| The RCMP is reducing the threat and impact of organized crime. |
65% |
21% |
14% |
| The RCMP is reducing the threat and impact of serious crime, such as murder, sexual assault, robbery, and arson. |
66% |
23% |
11% |
| The RCMP is reducing the sale and distribution of illegal drugs. |
58% |
21% |
21% |
| The RCMP is effectively responding to threats to national security. |
69% |
27% |
4% |
| The RCMP is effectively responding by countering radicalization to violence. |
61% |
33% |
6% |
| The RCMP is effectively responding to cybercrime threats. |
62% |
28% |
10% |
| The RCMP is addressing youth involvement in crime as both victims and offenders. |
65% |
26% |
8% |
| The RCMP is contributing to safer Indigenous communities. |
62% |
29% |
8% |
| The RCMP is reducing the impact of economic crime, such as money laundering and stock market (capital market) fraud. |
53% |
38% |
9% |
| The RCMP uses state of the art policing techniques. |
60% |
33% |
6% |
| Overall, I am satisfied with the RCMP's delivery of its programs and services. |
67% |
21% |
12% |
