Royal Canadian Mounted Police

Police and Public Agencies Web Services

Online service interruption

A maintenance activity is scheduled on Sunday, April 21, 2024. This maintenance will start at 6:45 am and may cause an outage up to 10:45 am, Eastern time.

We apologize in advance for any inconvenience this may cause. Thank you for your cooperation and understanding.

Sign in to your Police and Public Agency Web Services secure account

Starting July 31, 2023, you'll need to set up multi-factor authentication if you are:

  • creating an account using GCKey
  • using GCKey to sign into an existing account

Multi-factor authentication helps protect your identity and personal information when you access your account. Should you have difficulty with the new Secure Sign-In process, please visit GCKey help.


You may experience technical issues related to the use of search functions and viewing images when accessing the Firearms Reference Table (FRT) through PWS. We are working to correct the problem and apologize for any inconvenience this may cause.

On this page

How to access these services

Access to these services requires authorization. To get your UserID and password, please contact Police and Public Agencies Web Services (PWS) user support:

  • Email:
  • Telephone: 1-800-731-4000 extension 1045, Monday to Friday from 7:30 am to 4 pm Eastern time

You also need to complete a one-time sign up for a GCKey account if you don't already have one.

Changes to firearms inventories

Please note that you must continue to report all changes to firearms inventories to the registry. If your agency has newly acquired protected firearms, you must report them within 30 days of acquiring them. You must report disposal of all firearms within 30 days of destruction. You can use the RCMP Public Agencies Web Services for all firearms reporting.

Important notice

Government of Canada defers implementation of the Firearms Marking Regulations.

The requirements of the Firearms Marking Regulations are deferred to December 1, 2025.

New users

If you're a first-time user, you'll need to sign up before you can access the system.

Sign-up for first-time users

Police Web Services

To report agency and protected firearms, please sign in. (Returning users only.)

Proceed to the secure site for
Police Web Services

Public Agencies Application Services

The following services are available to public agencies:

  • Request a Public Agency Identification Number (PAIN) for your agency
  • Confirm a PAIN if it was issued but never used
  • Add, remove or modify users (Note: for RCMP Secure Access Portal users only)

Proceed to the secure site for
Public Agency Application Services

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