Public Agent Web Services
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Sign in to your Public Agent Web Services secure account
You need to set up multi-factor authentication if you are:
- creating an account using GCKey
- using GCKey to sign into an existing account
Multi-factor authentication helps protect your identity and personal information when you access your account. Should you have difficulty with the new Secure Sign-In process, please visit GCKey help.
How to access these services
Access to these services requires authorization. To get your UserID and password, please contact Public Agent Web Services (PWS) user support:
- Email: pws_swasp@rcmp-grc.gc.ca
- Telephone: 1-800-731-4000 ext. 1045, Monday to Friday from 8 am to 4 pm Eastern time
You also need to complete a one-time sign up for a GCKey account if you don't already have one.
New users
If you're a first-time user, you'll need to sign up before you can access the system.
Browser and system requirements
You may be able to access Canadian Firearms Program (CFP) services using your choice of web browser, but it may not have been fully tested with the CFP's services. If you encounter difficulties, we recommend that you use a different browser.
To ensure that you have uninterrupted access to CFP services, your browser must:
- support Transport Layer Security (TLS) 1.2 or higher (we recommend TLS 1.3)
- have TLS 1.2 or higher enabled
- have cookies enabled (please see Terms and conditions for more information on cookies)
- have JavaScript enabled
If your device is more than five years old, you may encounter difficulties.
We recommend using a modern desktop computer.
We cannot provide support for internet-enabled mobile devices (including game systems or tablets and smartphones running Android or Apple iOS).
Note
The CFP is not responsible for any difficulties or problems with downloading and installing software. Technical support is provided by the software suppliers.
Public Agent Web Services
To report agency and protected firearms, please sign in. (Returning users only.)
Proceed to the secure site for
Public Agent Web Services
Browser and system requirements
You may be able to access Canadian Firearms Program (CFP) services using your choice of web browser, but it may not have been fully tested with the CFP's services. If you encounter difficulties, we recommend that you use a different browser.
To ensure that you have uninterrupted access to CFP services, your browser must:
- support Transport Layer Security (TLS) 1.2 or higher (we recommend TLS 1.3)
- have TLS 1.2 or higher enabled
- have cookies enabled (please see Terms and conditions for more information on cookies)
- have JavaScript enabled
If your device is more than five years old, you may encounter difficulties.
We recommend using a modern desktop computer.
We cannot provide support for internet-enabled mobile devices (including game systems or tablets and smartphones running Android or Apple iOS).
Note
The CFP is not responsible for any difficulties or problems with downloading and installing software. Technical support is provided by the software suppliers.
Public Agent Application Services
The following services are available to public agencies:
- Request a Public Agency Identification Number (PAIN) for your agency
- Confirm a PAIN if it was issued but never used
- Add, remove or modify users (Note: for RCMP Secure Access Portal users only)
Proceed to the secure site for
Public Agent Application Services
Browser and system requirements
You may be able to access Canadian Firearms Program (CFP) services using your choice of web browser, but it may not have been fully tested with the CFP's services. If you encounter difficulties, we recommend that you use a different browser.
To ensure that you have uninterrupted access to CFP services, your browser must:
- support Transport Layer Security (TLS) 1.2 or higher (we recommend TLS 1.3)
- have TLS 1.2 or higher enabled
- have cookies enabled (please see Terms and conditions for more information on cookies)
- have JavaScript enabled
If your device is more than five years old, you may encounter difficulties.
We recommend using a modern desktop computer.
We cannot provide support for internet-enabled mobile devices (including game systems or tablets and smartphones running Android or Apple iOS).
Note
The CFP is not responsible for any difficulties or problems with downloading and installing software. Technical support is provided by the software suppliers.
Changes to firearms inventories
Please note that you must continue to report all changes to firearms inventories to the registry. If your agency has newly acquired protected firearms, you must report them within 30 days of acquiring them. You must report disposal of all firearms within 30 days of destruction. Use the RCMP Public Agent Web Services for all firearms reporting.
Important notice
Government of Canada defers implementation of the Firearms Marking Regulations.
The requirements of the Firearms Marking Regulations are deferred to December 1, 2025.
- Date modified: