RCMP Digital Policing Strategy

Update

The Information Management and Information Technology Program continues to advance The Connected RCMP Digital Policing Strategy to support modern policing and public safety services.

The following are some examples of the work being done:

• The body-worn camera project completed field testing with 300 frontline police officers. The RCMP worked with Shared Services Canada to ensure that 80.2% of RCMP sites now have the appropriate bandwidth required to receive video from the cameras. Shared Services Canada has also put in place solutions for remaining sites with low or no bandwidth capacity. Once body-worn cameras are fully implemented, the cameras will increase transparency while fulfilling the RCMP's commitment to improved access to information.
• The Canadian Firearms Digital Services Solution application was migrated to the cloud, improving service levels and service availability for clients. The solution allowed for the rollout of new online services for firearms licences, including the ability to apply for minor licences via the Individual Web Service portal, allowing the digital reporting of safety course instructor information and input, and implementing a new, secure, two-way communication application for clients.

With technology continuing to evolve at a rapid pace, the organization needs to deliver services in an efficient way that meets the needs of the public, partners, departmental programs and employees. In 2024-25, the Program will assess progress and re-focus its future direction to ensure it implements digital capabilities planned for the fiscal year.

Emphasis will be placed on the RCMP's ability to adopt advanced digital technologies, which will require increased access, availability, and use of a variety of information, data points, and analytics platforms.

A renewed focus on digitalization will be of critical importance to revolutionizing and modernizing RCMP operations.

Update

The Information Management and Information Technology (IM/IT) Program continues to advance The Connected RCMP Digital Policing Strategy (DPS).

Considerable progress has been made toward modernization to deliver and support Information Technology and Information Management capabilities that serve the RCMP's front line officers and key stakeholders. For example, the field test rollout of the Body Worn Cameras (BWC) to several detachments across the country, has resulted in more than 3,000 video assets stored in the Digital Evidence Management System.

The Canadian Firearms Digital Services Solution is a multi-year project that will allow for a secure and user-friendly digital processing of clients' firearms licensing and registrations for the Canadian Firearms Program's 2.2 million individual and 4,500 business clients. This solution will enable clients to connect faster, while reducing processing times.

The Digital Policing Strategy is focused on ensuring the RCMP has the right technology to deliver and enable modern policing and public safety services. As technology continues to evolve, it needs to be delivered efficiently and in a way that meets the needs of citizens, businesses, partners and RCMP employees. After three years of implementing the Digital Policing Strategy, the RCMP is now refreshing its digital objectives, assessing our progress and re-focusing our future direction

Update

The Information Management and Information Technology (IM/IT) Program is advancing The Connected RCMP Digital Policing Strategy to ensure that the RCMP has the right technology for the digital era, to better connect our policing services to our communities, our partners and each other, as well as to critical information.

The RCMP is modernizing its tools and technologies, including launching a new electronic Major Case Management digital application to assist investigations in all areas of the RCMP, developing the National Cybercrime and Fraud Reporting System for Canadian victims of cybercrime, continuing to advance "The Connected RCMP" Digital Policing Strategy, and supporting the implementation of body worn cameras.

The IM/IT Program's priorities over the next few years will set a solid foundation of digital capabilities to support policing operations.

The new IM/IT foundational capabilities are:

• insider threat, identity management and security operations program
• future of work-mobility and digital tools
• data, analytics and information management
• cloud program establishment
• business process re-engineering, and digitalization