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Royal Canadian Mounted Police

Canadians’ views of RCMP policing services 2021-22

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Canadians' views of RCMP policing services is a public opinion survey of adult residents of Canada. A representative sample of the residents of Canada was selected to participate in the survey. This year, there were 2,976 respondents (1,316 by telephone interview and 1,660 online).

Notes

  • Results in these tables are the overall results (combination of online panels and telephone interviews).
  • Data was collected from February 14, 2022 to March 1, 2022.
  • Questions were answered on a 5-point scale and summarized to agree/neutral/disagree to facilitate review.
  • Percentages may sometimes not add to 100 due to rounding.
  • Results are "weighted" - they are adjusted so that age, gender, and region better match the Canadian population.
  • National margin of error of +/- 1.8%, 19 times out of 20.
Table 1: Attitude towards the RCMP
n/a Agree Neutral Disagree
How important is the RCMP's contribution to keeping Canadians safe? 85% 5% 10%
How satisfied are you with the RCMP's contribution to keeping Canadians safe? 57% 15% 28%
I feel safer because of the RCMP. 52% 24% 24%
Table 2: General
n/a Agree Neutral Disagree
RCMP personnel demonstrate professionalism. 61% 20% 20%
The RCMP is an organization with integrity. 52% 17% 31%
RCMP personnel are honest. 51% 26% 23%
RCMP personnel demonstrate compassion. 47% 27% 26%
The RCMP is an accountable organization. 47% 15% 38%
RCMP personnel treat people with respect. 49% 22% 29%
The RCMP places an emphasis on providing quality service to the public. 56% 20% 23%
The RCMP provides the same quality of service to all citizens. 37% 17% 46%
The RCMP places emphasis on providing services in the official language of my choice, English or French. 67% 26% 7%
I have trust and confidence in the RCMP. 53% 18% 29%
I would encourage friends and family members to apply to the RCMP. 45% 21% 34%
Table 3: Relationship with the RCMP
n/a Agree Neutral Disagree
The RCMP has effective local leaders (e.g., regional, municipal). 41% 32% 27%
The RCMP has effective national leaders. 35% 28% 37%
The RCMP provides Canadians with adequate information about its work. 34% 24% 42%
The RCMP is an open and transparent organization. 25% 24% 50%
The RCMP is an organization that is welcoming and inclusive of people from different backgrounds. 47% 22% 31%
RCMP personnel reflect the cultural diversity in my community. 41% 31% 28%
The RCMP is dealing with the things that matter to people in this community. 43% 27% 29%
I feel a moral duty to follow police orders. 70% 13% 17%
I generally support how the RCMP usually acts. 61% 17% 22%
I would help the RCMP if asked. 74% 14% 12%
Table 4: Sensitivity
n/a Agree Neutral Disagree
The RCMP is sensitive to the needs of different cultures and groups. 39% 24% 38%
The RCMP treats Indigenous peoples fairly. 30% 31% 49%
The RCMP treats members of visible minority groups fairly. 35% 25% 40%
The RCMP treats women fairly. 41% 23% 36%
The RCMP treats members of 2LGBTQ2S communities fairly. 37% 32% 31%
The RCMP treats people with a disability fairly. 47% 28% 25%
Table 5: Service and responsiveness
n/a Agree Neutral Disagree
RCMP personnel have a visible presence in my community/province/territory. 45% 15% 40%
The RCMP is effective at responding quickly to calls for assistance. 46% 32% 22%
The RCMP is contributing to traffic safety in my province or territory. 45% 21% 33%
The RCMP makes decisions based on facts. 48% 28% 25%
The RCMP is a forward-looking, innovative organization. 34% 27% 39%

Note

Percentages exclude those who replied "don't know" or "no opinion".

Table 6: Priorities of the RCMP
n/a Agree Neutral Disagree
The RCMP is addressing youth involvement in crime as offenders. 43% 38% 19%
The RCMP is addressing youth involvement in crime as victims. 40% 40% 20%
The RCMP is reducing the threat and impact of organized crime. 56% 20% 20%
The RCMP is reducing the threat and impact of serious crime, such as murder, sexual assault, robbery and arson. 53% 22% 24%
The RCMP is effective at resolving crimes where violence is involved. 56% 24% 21%
The RCMP is effectively responding to threats to national security. 56% 19% 24%
The RCMP is effectively responding to radicalization of individuals to violent extremism. 44% 24% 32%
The RCMP is effectively responding to threats to Canadian passenger aircraft. 59% 31% 10%
The RCMP is contributing to safer Indigenous communities. 36% 23% 42%
The RCMP is advancing reconciliation with Indigenous peoples of Canada. 33% 25% 42%
The RCMP is contributing to more informed and resilient Canadians. 39% 28% 34%
The RCMP is reducing the overall impact of economic crime. 43% 25% 31%
The RCMP is effectively responding to cybercrime threats. 47% 24% 28%
The RCMP is effectively addressing online fraud and scams. 41% 22% 36%
The RCMP is reducing the production, sale, and distribution of illegal drugs. 52% 22% 26%
The RCMP is effectively responding to threats at the border between the ports of entry. 54% 21% 25%
The RCMP is effectively participating in a variety of international activities, such as peacekeeping missions and offering training to foreign police. 56% 28% 16%
The RCMP rapidly adapts to new and emerging priorities. 41% 26% 32%
Canada's firearms program contributes to public safety in Canada. 56% 17% 28%
About how often would you say that the RCMP in your neighbourhood exceeds their authority? 17% 19% 64%

Contact with the RCMP

Table 8: In the past year, did you have any direct contact with the RCMP, such as reporting a crime, being stopped for a traffic offence or accident, seeking information or any other reason?
n/a Percentages
Yes 26%
No 73%
Don't know 1%
Table 9: What was the reason for your most recent contact with the RCMP?
n/a Percentages
For a traffic violation or an accident 23%
Victim of a crime 15%
Witness to a crime 15%
Fraud or scam 6%
For an arrest 2%
Friend or family member's mental health or substance abuse 5%
Personal mental health or substance abuse 15%
For a complaint, for example, public disturbance 17%
For a complaint about a police officer 1%
For a natural disaster, for example, floods, wildfires, mudslides, tornadoes 2%
For a crime prevention activity, project, or program 6%
Background check 13%
Job fair 1%
Musical Ride, ceremonies, parades, or other community events 4%
For another reason 29%
Don't know 1%
Table 10: Still thinking of the most recent contact, did you initiate the contact with the RCMP yourself?
n/a Percentages
Yes 59%
No 39%
Don't know 1%
Table 11: Views on contact with the RCMP
n/a Agree Neutral Disagree Don't know
It was easy to get in touch with the RCMP. 86% 3% 11% 0%
RCMP personnel treated me fairly. 81% 7% 10% 0%
RCMP personnel demonstrated professionalism. 82% 6% 11% 1%
RCMP personnel were courteous and respectful. 81% 8% 10% 1%
RCMP personnel were knowledgeable and competent. 73% 11% 12% 2%
RCMP personnel delivered the service in a timely fashion. 72% 8% 15% 2%
RCMP personnel went beyond minimum requirements in providing good service.  51% 19% 25% 2%
RCMP personnel gave me all the information that I needed for the situation. 68% 10% 19% 0%
Satisfied with the service you received during your contact(s) with the RCMP. 69% 11% 19% 1%
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