Contact the Canadian Criminal Real Time Identification Services

Note

For Permanent Residence Applicants: If you have made a request for a Landed Immigrant Status Certified Criminal Record Check and you have yet to receive your RCMP certified criminal record check product, please contact Immigration, Refugees and Citizenship Canada (IRCC) for more information concerning your submission deadline.

Permanent Residence (PR) applicants that require a RCMP fingerprint-based criminal record check will receive instructions from IRCC. Do not apply for an RCMP criminal record check unless instructed by IRCC.

Note

If you are calling to inquire about the status of your fingerprint results, please first ensure that the amount of time exceeds our processing times. Please note that this area is currently experiencing a high volume of requests. There may be delays in receiving a response.