Individual Web Services
Sign in to your Individual Web Services secure account
Starting July 31, 2023, you'll need to set up multi-factor authentication if you are:
- creating an account using GCKey
- using GCKey to sign into an existing account
This is in addition to the current two-factor authentication process introduced to Individual Web Services in March 2023.
Multi-factor authentication helps protect your identity and personal information when you access your account. Should you have difficulty with the new Secure Sign-In process, please visit GCKey help.
Notice: Handgun regulatory changes
On October 21, 2022, the Government of Canada brought into force amendments to Firearms Regulations, impacting the transfer and transportation of handguns in Canada. These amendments affect Authorization to Transport applications in Individual Web Services.
A Chief Firearms Officer will only be able to authorize an Authorization to Transport to move a handgun from a port of entry into Canada under certain circumstances.
On this page
Access to Individual Web Services
When you sign in to the link below, you can:
- renew your firearms licence
- check your application status
- register firearms
- verify a buyer's licence for a non-restricted firearms transfer
- apply for an authorization to transport firearms
- update your information
A six-month extension period for the five-year firearms Possession and Acquisition Licence came into force by Order in Council on November 30, 2017.
You can renew your licence online or via a mailed application if both of the following apply:
- your licence expired on or after November 30, 2017
- you are within six months of its expiration date
To access Canadian Firearms Program services for individuals online you must:
- complete a one-time sign up by registering for a GCKey or Sign-in Partner Services account
- enter an authentication code that will be sent to your email when you sign in. If you do not receive this information, please check your junk mail folder
Questions and answers
In this section
Checking your application status
My application status information doesn't tell me what I want to know. Where can I get more detail?
The application status displayed online is of a general nature and will typically inform you if your application has been received, is in processing or has been finalized. If your application has been sent by mail, please allow 2 to 4 weeks for the application to be entered into the system. For more detailed information you may wish to contact the Canadian Firearms Program directly by calling 1-800-731-4000.
Registering your firearms
Is my firearm registered once I submit it online? Will I be able to print the registration certificate?
No. The online registration tool allows you to submit your application but it still must go through several stages of validation to ensure you maintain a valid licence and privileges for that firearm.
You will receive a confirmation number to prove your registration is in progress and you are making every attempt to comply with the law, however you will not be able to print the registration certificate.
You may be contacted for additional information to process your registration application.
I need to register my firearm but I don't have access to the Internet. What do I do?
Public access to the Internet is available at kiosks in libraries and Internet cafes. There is no requirement to use the online service to register your firearm; you are still free to renew by paper form available for download on the website or by mail by contacting the Canadian Firearms Program.
Renewing your licence
Does the online licence renewal apply to business firearms licences?
No. There is no functionality to renew a business licence online at this time.
Is my licence renewed once I submit it online?
No. The online renewals tool allows you to submit your application but it still must go through several stages of validation to ensure you remain qualified to maintain a valid licence and privileges.
You will receive a confirmation number to prove your renewal is in progress.
You may be contacted for additional information to process your renewal application.
Signing up to use the system
Why am I asked to update my profile with an email address?
Like individuals, businesses and other government services, the Canadian Firearms Program is gradually transitioning from paper correspondence to electronic messaging like email. This is a cost-saving benefit to taxpayers, as well as providing a faster, easily available communication to clients. Email is virtually instant, especially as more and more clients use mobile devices to receive emails while on-the-go.
In the future the Canadian Firearms Program will be able to offer clients the choice to email vital updates and communications about your licence in a timely manner.
If you don't have an email account, set one up by searching "free email services" on the Internet.
I can't print a document from the system. What should I do?
If you are able to save and open the document, but cannot print it, you may have a problem with your printer. Make sure the printer cable is properly plugged into your computer or that your wireless router is working properly if you have a wireless connection.
If you are still unable to print, you should either review your print manual or seek outside technical assistance.