Contact the Canadian Firearms Program
On this page
If your concern is urgent or life threatening, call 9-1-1 or your local police emergency number. If you wish to report a crime, please contact your local police.
National contact centre
The hours of operation are Monday to Friday from 9 am to 5 pm (nationwide).
- Telephone
- 1-800-731-4000 (within Canada and the United States)
1-506-624-6626 (outside of Canada and the United States) - cfp-pcaf@rcmp-grc.gc.ca
- Fax
- 613-825-0297
-
Royal Canadian Mounted Police
Canadian Firearms Program
Ottawa ON K1A 0R2
Application status
We will not respond to e-mail inquiries regarding application status. If you would like to know the status, please consult your MyCFP Account, call us or submit your inquiry by fax or mail. Please allow five business days for a response to faxed information.
Update your address
Help the Canadian Firearms Program get your renewal and other notices to you on time.
Moving? Name change? You must inform the Chief Firearms Officer of your province or territory within 30 days of any change to your name or address as a condition of licence.
You can update your address in one of three ways:
- Online
-
Update your information by accessing Individual Web Services.
You will need your firearms licence number and other personal information to confirm your identity.
- Telephone
- 1-800-731-4000 (within Canada and the United States)
1-506-624-6626 (outside of Canada and the United States) -
Royal Canadian Mounted Police
Canadian Firearms Program
PO Box 1200
Miramichi NB E1N 5Z3Please provide:
- your full name
- your firearms licence number
- your date of birth
- your old address
- your new address (the mailing address and physical location if different)
- your new phone number
- the date of the move
Note
If you own a restricted or prohibited firearm and are moving to a new address, you must obtain an Authorization to Transport prior to moving.
Online service support
New licence application for individuals (MyCFP Account)
Support for this application is available Monday to Friday from 9 am to 5 pm (nationwide).
- Telephone
- 1-800-731-4000 ext. 2600 (non-emergencies only)
- cfp-pcaf@rcmp-grc.gc.ca
- Application inbox
- Please use the application MyCFP inbox if you have submitted your application through MyCFP account. Support for this application is available Monday to Friday from 8 am to 4 pm (Atlantic time).
Individual Web Services
Support for this application is available Monday to Friday from 9 am to 5 pm (nationwide).
- Telephone
- 1-800-731-4000 ext. 1040 (non-emergencies only)
- cfp-pcaf@rcmp-grc.gc.ca
Business Web Services
Support for this application is available Monday to Friday from 9 am to 5 pm (nationwide).
- Telephone
- 1-800-731-4000 ext. 1059 (non-emergencies only)
- cfp-pcaf@rcmp-grc.gc.ca
Public Agent Web Services
Note
This non-emergency line is for police and public agents only.
Support for this application is available Monday to Friday from 8 am to 4 pm (Eastern time).
- Telephone
- 1-800-731-4000 ext. 1045 (non-emergencies only)
- pws_swasp@rcmp-grc.gc.ca
Law enforcement access to the Firearms Reference Table
Access to the online Firearms Reference Table is only for users authorized by the RCMP. Support for this application is available Monday to Friday from 8 am to 4 pm (Atlantic time).
- Telephone
- 1-800-731-4000 ext. 1082 (non-emergencies only)
- web-frt-traf@rcmp-grc.gc.ca
Other resources for police officers
Subject matter experts are available to speak with police officers that require information about the Firearms Act and its regulations or Part III of the Criminal Code. Police officers can also order forms or training material.
Support for this application is available Monday to Friday from 9 am to 5 pm (nationwide).
- Telephone
- 1-800-731-4000 ext. 2064 (non-emergencies only)
- Date modified: