Language selection

Search

Royal Canadian Mounted Police

Commissioner’s commitments made from April 1, 2025 to March 31, 2026

Complaint type Topic Date responded
Individual public complaint Improper Attitude, Neglect of Duty & Improper Arrest 2025-03-21
Individual public complaint Mishandling of Property 2025-03-26
Individual public complaint Improper Attitude, Improper Use of Force – Physical Control, Neglect of Duty & Improper Arrest 2025-04-09
Individual public complaint Neglect of Duty, Oppressive Conduct & Improper Arrest 2025-04-22
Individual public complaint Improper Attitude & Neglect of Duty 2025-04-22
Individual Public Complaint Improper Attitude & Neglect of Duty 2025-05-05
Individual Public Complaint Improper Attitude & Neglect of Duty 2025-05-13
Individual Public Complaint Improper Use of Force – Restraints & Neglect of Duty 2025-05-13
Individual Public Complaint Improper Attitude & Neglect of Duty 2025-05-13
Individual Public Complaint Improper Attitude & Neglect of Duty 2025-05-15
Individual Public Complaint Improper Attitude & Neglect of Duty 2025-06-03
Individual Public Complaint Improper Attitude, Improper Use of Force - Physical Control, Neglect of Duty & Improper Arrest 2025-06-05
Individual Public Complaint Improper Attitude & Improper Use of Force – Restraints 2025-06-03
Individual Public Complaint Improper Use of Force - Physical Control & Improper Arrest 2025-06-16
Individual Public Complaint regarding Improper Attitude, Neglect of Duty & Improper Arrest
Date received: 2024-10-02 Date responded: 2025-03-21
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive operational guidance, training or mentoring with respect to undertakings. Supported Completed on 2025-06-09
That Constable should receive operational guidance, training or mentoring regarding the police duty to facilitate access to a lawyer, pursuant to section 10(b) of the Charter. Supported Completed on 2025-06-09
Individual Public Complaint regarding Mishandling of Property
Date received: 2024-10-08 Date responded: 2025-03-26
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive operational guidance on taking reasonable steps to protect the belongings of people in custody and on proper documentation of his actions. Supported Completed on 2025-07-07
That one Constable should receive operational guidance regarding policies concerning Emotionally Disturbed Persons and on proper procedure when apprehending a person in crisis. Supported Completed on 2025-07-07
Individual Public Complaint regarding Improper Attitude, Improper Use of Force – Physical Control, Neglect of Duty & Improper Arrest
Date received: 2024-10-21 Date responded: 2025-04-09
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive guidance, mentoring, or training concerning the requirement that all prisoners be provided with access to legal counsel in a manner consistent with section 10 of the Charter. Supported Completed on 2025-05-08
Individual Public Complaint regarding Neglect of Duty, Oppressive Conduct & Improper Arrest
Date received: 2024-10-24 Date responded: 2025-04-22
CRCC recommendation Commissioner's response Implementation status
That once the criminal proceedings relating to this incident have concluded, an appropriate member of E Division considers issuing a revised NOD outlining the allegations that are conclusively refuted by the evidentiary record and limit the scope of the investigation to any remaining allegations. Supported in part In progress: E Division to implement
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-10-24 Date responded: 2025-04-22
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive operational guidance on the proper procedures for handling domestic violence cases, particularly in situations where an immediate arrest may mitigate further risks to potential victims. Supported In progress: J Division to implement
That one Constable should receive training on the New Brunswick Intimate Partner Violence Intervention Act, including the role of RCMP members in facilitating emergency intervention order applications, if he has not already received this training. Supported In progress: J Division to implement
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-11-26 Date responded: 2025-05-05
CRCC recommendation Commissioner's response Implementation status
The RCMP should take steps to ensure that its public complaint intake process includes an extension of the retention time of any associated operational file. Supported in part In Progress: Contract & Indigenous Policing to implement
The RCMP should take steps to ensure that, upon being notified of a request for review, it further extends the retention time of any associated operational file. Supported in part In Progress: Contract & Indigenous Policing to implement
That one Constable should be directed to review the RCMP’s core values. Supported In progress: D Division to implement
An appropriate member of the RCMP should apologize to the complainant for the members’ delays in advancing her file and their failure to provide her with timely status updates. Supported In progress: D Division to implement
The one Constable and one Staff Sergeant should receive operational guidance on the importance of advancing domestic violence files in a timely fashion. Supported In progress: D Division to implement
That one Constable should receive operational guidance on the importance of providing complainants with regular status updates. Supported In progress: D Division to implement
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-11-27 Date responded: 2025-05-13
CRCC recommendation Commissioner's response Implementation status
An appropriate member of the RCMP should apologize to the complainants for the unreasonable actions of one Constable in arresting their daughter at the residence and threatening the complainant with arrest for obstruction. Supported In progress: E Division to implement
That one Constable should receive operational guidance, mentoring, or training about the circumstances in which police officers may lawfully arrest a person in a dwelling house. Supported In progress: E Division to implement
That one Constable should receive operational guidance, mentoring, or training concerning the requirement that all arrested persons be provided with access to legal counsel in a manner consistent with section 10 of the Charter. Supported In progress: E Division to implement
Individual Public Complaint regarding Improper Use of Force – Restraints & Neglect of Duty
Date received: 2024-11-26 Date responded: 2025-05-13
CRCC recommendation Commissioner's response Implementation status
That five Constables should receive operational guidance with respect to the release process set out in section 501(6) of the Criminal Code. Supported in part In progress: D Division to implement
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-11-26 Date responded: 2025-05-13
CRCC recommendation Commissioner's response Implementation status
That one Sergeant should receive operational guidance about the importance of properly documenting public complaints and of taking the necessary steps to ensure they are processed and forwarded appropriately. Supported Completed on 2025-05-27
That one Constable should receive operational guidance about warnings issued under the YCJA and the appropriate circumstances to issue such warnings. Supported In progress: H Division to implement
The RCMP should correct any official police record or CPIC entry containing a reference to Miss C receiving a formal warning under the YCJA. Supported Completed on 2025-05-26
An appropriate member of the RCMP should issue a written apology to the complainant for the inappropriate handling of his public complaint. Supported Completed on 2025-06-13
All members of the H Division Professional Responsibilities Unit should be directed to review the Commission’s report and should receive operational guidance about the importance of taking appropriate action to ensure that public complaint investigators conduct complete investigations, document their investigations, prepare the required investigation reports, and avoid conflicts of interest, as well as to ensure that RCMP members do not assume the dual role of public complaint investigator and decision-maker. Supported Completed on 2025-07-14
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-11-25 Date responded: 2025-05-15
CRCC recommendation Commissioner's response Implementation status
The Commanding Officer of F Division should issue a personal apology to the complainant’s family for the misconduct identified in this matter. Supported In progress: F Division to implement
The RCMP should consider whether Code of Conduct proceedings against two Constables would be appropriate and feasible in the circumstances. Supported In progress: F Division to implement
A senior member of the RCMP should provide operational guidance to two Constables regarding lost/overdue person investigations. Supported In progress: F Division to implement
RCMP management should determine whether two Constables need additional guidance, supervision or training and then provide it to them, to ensure that they are prepared to conduct lost/overdue person investigations in the future. Supported In progress: F Division to implement
That one Sergeant and two Constables should receive operational guidance, mentoring, or training regarding the duty to take adequate notes. Supported In progress: F Division to implement
That one Constable should receive a copy of the final report into this matter (which will include the interim report and the Commissioner’s response) so that she is made aware of the findings about the exemplary quality of her work. Supported In progress: F Division to implement
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-12-09 Date responded: 2025-06-03
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive operational guidance, mentoring, or training concerning child interviews and the applicable RCMP policies. Supported In progress: H Division to implement
That one Constable should not conduct any child interviews until he successfully completes an appropriate child forensic interviewing course. Supported In progress: H Division to implement
The Detachment Commander should be directed to review the RCMP’s national Operational Manual, chapter 2.6. “Child Abuse and Crimes Against Young Persons,” with all supervisors under their command to ensure that child abuse investigations are properly supervised. Supported In progress: H Division to implement
The Detachment Commander should remind all members under their command that, absent exigent circumstances, child interviews should be conducted by members trained in forensic child interviewing. Supported Completed on 2025-09-09
That one Constable should receive operational guidance, mentoring, or training on making arrests at a dwelling house. Supported In progress: H Division to implement
That one Constable should receive operational guidance, mentoring, or training on basic investigational skills. Supported In progress: H Division to implement
That one Constable should receive operational guidance, mentoring, or training on his requirement to release prisoners from custody as soon as practicable. Supported In progress: H Division to implement
That one Constable should receive operational guidance, mentoring, or training on the elements of assault, particularly as they relate to allegations of an assault by a parent against a child. Supported In progress: H Division to implement
The RCMP should consider placing one Constable on a Performance Improvement Plan to address the many performance concerns raised in this matter and to ensure that proper supervisory monitoring takes place. Supported in part In progress: H Division to implement
The RCMP should conduct a quality assurance audit on the quality of supervision at the Detachment. Supported In progress: H Division to implement
An appropriate member of the RCMP should extend a written apology to the complainant for the failures in this investigation. Supported Completed on 2025-06-23
Individual Public Complaint regarding Improper Attitude, Improper Use of Force - Physical Control, Neglect of Duty & Improper Arrest
Date received: 2024-12-11 Date responded: 2025-06-05
CRCC recommendation Commissioner's response Implementation status
The RCMP should apologize to the complainant for the unlawful apprehension. Supported In progress: E Division to implement
That two Constables and one Corporal should be provided with operational guidance on the requirements for an apprehension under the Mental Health Act of British Columbia. Supported In progress: E Division to implement
Individual Public Complaint regarding Improper Attitude & Improper Use of Force – Restraints
Date received: 2024-12-09 Date responded: 2025-06-03
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive operational guidance, mentoring, or training on the application of handcuffs. Supported In progress: E Division to implement
That one Constable should receive operational guidance, mentoring, or training on the implementation of section 10(b) rights under the Canadian Charter of Rights and Freedoms. Supported In progress: E Division to implement
That one Constable should receive operational guidance, mentoring, or training on the RCMP’s policy on emotionally disturbed persons. Supported In progress: E Division to implement
An appropriate member of the RCMP should extend an apology to the complainant for her overall treatment during this incident. Supported In progress: E Division to implement
Individual Public Complaint regarding Improper Use of Force - Physical Control & Improper Arrest
Date received: 2024-12-19 Date responded: 2025-06-16
CRCC recommendation Commissioner's response Implementation status
That one Constable should read this report to better understand the legal threshold and requirements for detention. Supported Completed on 2025-07-17
That one Constable should receive operational guidance on documenting his use of force in a timely manner. Supported Completed on 2025-07-17
That one Constable should receive operational guidance on providing access to counsel under Sec. 10(b) of the Charter. Supported Completed on 2025-07-16
Date modified: