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Royal Canadian Mounted Police

Commissioner’s commitments made from April 1, 2025 to March 31, 2026

Complaint type Topic Date responded
Individual public complaint Improper Attitude, Neglect of Duty & Improper Arrest 2025-03-21
Individual public complaint Mishandling of Property 2025-03-26
Individual public complaint Improper Attitude, Improper Use of Force – Physical Control, Neglect of Duty & Improper Arrest 2025-04-09
Individual public complaint Neglect of Duty, Oppressive Conduct & Improper Arrest 2025-04-22
Individual public complaint Improper Attitude & Neglect of Duty 2025-04-22
Public Interest Investigation Neglect of Duty 2025-04-22
Individual Public Complaint Improper Attitude & Neglect of Duty 2025-05-05
Chairperson-Initiated complaint and Public Interest Investigation Service 2025-04-24
Individual Public Complaint Improper Attitude & Neglect of Duty 2025-05-13
Individual Public Complaint Improper Use of Force – Restraints & Neglect of Duty 2025-05-13
Individual Public Complaint Improper Attitude & Neglect of Duty 2025-05-13
Individual Public Complaint Improper Attitude & Neglect of Duty 2025-05-15
Individual Public Complaint Improper Attitude & Neglect of Duty 2025-06-03
Individual Public Complaint Improper Attitude, Improper Use of Force - Physical Control, Neglect of Duty & Improper Arrest 2025-06-05
Individual Public Complaint Improper Attitude & Improper Use of Force – Restraints 2025-06-03
Individual Public Complaint Improper Use of Force - Physical Control & Improper Arrest 2025-06-16
Individual Public Complaint regarding Improper Attitude, Neglect of Duty & Improper Arrest
Date received: 2024-10-02 Date responded: 2025-03-21
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive operational guidance, training or mentoring with respect to undertakings. Supported Completed on 2025-06-09
That Constable should receive operational guidance, training or mentoring regarding the police duty to facilitate access to a lawyer, pursuant to section 10(b) of the Charter. Supported Completed on 2025-06-09
Individual Public Complaint regarding Mishandling of Property
Date received: 2024-10-08 Date responded: 2025-03-26
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive operational guidance on taking reasonable steps to protect the belongings of people in custody and on proper documentation of his actions. Supported Completed on 2025-07-07
That one Constable should receive operational guidance regarding policies concerning Emotionally Disturbed Persons and on proper procedure when apprehending a person in crisis. Supported Completed on 2025-07-07
Individual Public Complaint regarding Improper Attitude, Improper Use of Force – Physical Control, Neglect of Duty & Improper Arrest
Date received: 2024-10-21 Date responded: 2025-04-09
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive guidance, mentoring, or training concerning the requirement that all prisoners be provided with access to legal counsel in a manner consistent with section 10 of the Charter. Supported Completed on 2025-05-08
Individual Public Complaint regarding Neglect of Duty, Oppressive Conduct & Improper Arrest
Date received: 2024-10-24 Date responded: 2025-04-22
CRCC recommendation Commissioner's response Implementation status
That once the criminal proceedings relating to this incident have concluded, an appropriate member of E Division considers issuing a revised NOD outlining the allegations that are conclusively refuted by the evidentiary record and limit the scope of the investigation to any remaining allegations. Supported in part In progress: E Division to implement
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-10-24 Date responded: 2025-04-22
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive operational guidance on the proper procedures for handling domestic violence cases, particularly in situations where an immediate arrest may mitigate further risks to potential victims. Supported In progress: J Division to implement
That one Constable should receive training on the New Brunswick Intimate Partner Violence Intervention Act, including the role of RCMP members in facilitating emergency intervention order applications, if he has not already received this training. Supported In progress: J Division to implement
Public Interest Investigation regarding Neglect of Duty
Date received: 2024-10-18 Date responded: 2025-04-22
CRCC recommendation Commissioner's response Implementation status
The RCMP should consider issuing national guidance or take other appropriate steps to remind its members that overdose deaths are inherently suspicious and may merit a criminal investigation. Supported In Progress: Contract & Indigenous Policing to implement
An appropriate member of the RCMP should extend apologies to the complainants for the detachment's failure to respond to their concerns. Supported In progress: D Division to implement
That one Constable and one Sergeant should receive operational guidance regarding the importance of communicating with victims and their families, in accordance with RCMP policy and the Canadian Victims Bill of Rights. Supported In progress: D Division to implement
The Detachment Commander should be directed to enhance the detachment's communication practices, particularly in relation to the principles of the Canadian Victims Bill of Rights. Supported in part In progress: D Division to implement
The RCMP's National Public Complaints Directorate should [include] instruction in public complaint notification forms regarding the ongoing responsibilities of RCMP members when their files are the subject of a public complaint. Supported In progress: NPCD to implement
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-11-26 Date responded: 2025-05-05
CRCC recommendation Commissioner's response Implementation status
The RCMP should take steps to ensure that its public complaint intake process includes an extension of the retention time of any associated operational file. Supported in part In Progress: Contract & Indigenous Policing to implement
The RCMP should take steps to ensure that, upon being notified of a request for review, it further extends the retention time of any associated operational file. Supported in part In Progress: Contract & Indigenous Policing to implement
That one Constable should be directed to review the RCMP’s core values. Supported In progress: D Division to implement
An appropriate member of the RCMP should apologize to the complainant for the members’ delays in advancing her file and their failure to provide her with timely status updates. Supported In progress: D Division to implement
The one Constable and one Staff Sergeant should receive operational guidance on the importance of advancing domestic violence files in a timely fashion. Supported In progress: D Division to implement
That one Constable should receive operational guidance on the importance of providing complainants with regular status updates. Supported In progress: D Division to implement
Chairperson-Initiated complaint and Public Interest Investigation regarding Service
Date received: 2024-06-21 Date responded: 2025-04-24
CRCC Recommendation Commissioner's Response Implementation Status
That one Constable should be directed to take the RCMP Sexual Offences Investigation course, if she has not already received this training since the latest training records provided to the Commission. Supported In progress: H Division to implement
That one Constable should receive operational guidance about the law of sexual assault and the law of consent, and about the specific issues identified in this report in terms of his handling of the complainant's complaint, particularly with respect to his premature and faulty assessment of the complaint. Supported In progress: H Division to implement
That one Constable's supervisor should complete a file review of past sexual assault investigations conducted by one Constable to ensure that other investigations did not suffer from similar deficiencies. Supported In progress: H Division to implement
That two Constables should receive operational guidance about the dangers associated with adopting reasoning based on rape myths and stereotypes in evaluating sexual assault complaints. Supported In progress: H Division to implement
That two Constables should receive operational guidance about the appropriate response to delayed reports of sexual assault. Supported In progress: H Division to implement
That one Constable should receive operational guidance on the need to conduct a thorough investigation before concluding that a sexual assault complaint is unfounded. Supported In progress: H Division to implement
That one Constable should receive operational guidance specific to the importance of treating sexual assault victims with respect and compassion and ensuring that they do not feel judged or disbelieved, particularly during initial encounters with law enforcement. Supported In progress: H Division to implement
That two Constables should receive operational guidance on the importance of considering and discussing safety planning with victims, regardless of whether an arrest has been made or a charge has been laid. Supported In progress: H Division to implement
That two Constables should receive operational guidance on the importance of submitting a referral to Victim Services in all sexual assault cases. Supported In progress: H Division to implement
That two Constables should be directed to take the Victim Bill of Rights course. Supported In progress: H Division to implement
That one Constable should receive operational guidance on the importance of keeping complainants informed of the progress and outcome of investigations into their complaints. Supported In progress: H Division to implement
That two Constables should receive operational guidance, training or mentoring on the timing and appropriateness of advising complainants to apply for a peace bond. Supported In progress: H Division to implement
That further training and direction should be provided to Operational Communications Centre personnel on the requirement to carefully identify files that contain any high-risk elements so that the files can be assessed by RCMP supervisors and reviewed as necessary. Supported In Progress: Contract & Indigenous Policing to implement
That one Constable and one Corporal should receive operational guidance about the importance of addressing information indicating that there is a danger to human life or safety, including by conducting the necessary investigations and attempting to locate and seize any weapons. Supported In progress: H Division to implement
That all of the RCMP members involved in investigating the complainant's complaints or supervising the investigations should receive operational guidance on the importance of giving meaningful consideration to the safety and security of victims, and on the importance of documenting all information about threats to the safety of a victim, regardless of whether an arrest has been made, or a charge has been laid. Supported In progress: H Division to implement
That all of the RCMP members involved in investigating the complainant's complaints or supervising the investigations should be directed to take the Victim Bill of Rights course, if they have not already received this training. Supported In progress: H Division to implement
That one Constable, one Corporal and one Sergeant should receive operational guidance about the importance of verifying all of the facts prior to questioning the credibility of a sexual assault complainant. Supported In progress: H Division to implement
That one Constable, one Corporal, and one Sergeant should receive operational guidance about the necessity of investigating all information believed to be newly received that indicates the possibility that a sexual assault was committed. Supported In progress: H Division to implement
That one Constable should not be permitted to respond to any sexual offence complaint or conduct or participate in any investigation of a sexual offence until he has received all of the operational guidance recommended in this report. Supported In progress: H Division to implement
That one Sergeant should receive operational guidance about the law of sexual assault and the law of consent, and about the specific issues identified in this report concerning the investigation and review of the sexual assault complaint. Supported In progress: H Division to implement
That one Sergeant should be directed to complete the Sexual Offences Investigation course. Supported In progress: H Division to implement
That one Corporal should receive operational guidance about the law of sexual assault, and about the specific issues identified in this report regarding the handling of the complainant's complaint. Supported In progress: H Division to implement
That one Corporal should be directed to take the RCMP's Sexual Offences investigation course, if he has not already received this training. Supported In progress: H Division to implement
That one Corporal should receive operational guidance about the dangers associated with adopting reasoning based on rape myths and stereotypes in evaluating sexual assault complaints. Supported In progress: H Division to implement
That one Corporal should receive operational guidance specific to the importance of treating sexual assault victims with respect and compassion. Supported In progress: H Division to implement
That one Corporal should be directed to take the Victim Bill of Rights course. Supported In progress: H Division to implement
That one Constable should receive operational guidance about the process to follow when initiating contact with sexual offence victims and about the importance of recording statements from sexual assault victims Supported In progress: H Division to implement
That two Constables should receive operational guidance on the importance of taking detailed and comprehensive notes. Supported In progress: H Division to implement
That one Constable and one Corporal should receive operational guidance on the importance of identifying accurate occurrence types. Supported In progress: H Division to implement
That one Corporal should receive operational guidance regarding the proper documentation of observations made and of police actions. Supported In progress: H Division to implement
That one Constable should receive operational guidance on the proper documentation of observations made and of police actions, as well as on the importance of documenting his grounds for conducting an arrest. Supported In progress: H Division to implement
That one Constable should receive operational guidance about completing detailed, accurate, and timely police notes and reports. Supported In progress: H Division to implement
That one Sergeant should receive operational guidance on the importance of taking detailed and comprehensive notes in a timely manner. Supported In progress: H Division to implement
That Senior management in H Division should be directed to review the current allocation of police resources in the Colchester County District to ensure that proper resourcing is in place in each detachment. Supported In progress: H Division to implement
That the H Division CROPS Officer should be directed to officially share the IOR report with all concerned RCMP members. Supported In progress: H Division to implement
That the RCMP H Division should amend its policy on audit and evaluation programs to incorporate individual-level accountability measures to ensure that future Incident Review reports identifying performance gaps are shared with the appropriate RCMP senior members, so that action can be taken to address shortcomings, strengthen learning, and improve performance. This might not require sharing the report with all the individuals involved in every case, but would, at a minimum, require informing them of the issues identified with their performance. Supported In progress: H Division to implement
The RCMP should ensure that, regardless of the different supervision models adopted in the divisions, primary responsibility for overseeing general duty members' investigations remains with the investigators' immediate supervisor and their chain of command. Supported In progress: All Divisions to implement
The RCMP should ensure that reviews conducted by case managers or risk managers are never used to discharge immediate supervisors of their responsibility to review all files for investigations conducted by the members under their supervision. Supported In progress: All Divisions to implement
The RCMP should implement measures to ensure that, if supervisors become directly involved in an investigation, another supervisor is tasked with monitoring and reviewing the investigation. Supported in part In progress: All Divisions to implement
The RCMP should work in collaboration with the provincial and territorial jurisdictions it polices to create specialized units to investigate sexual offences in each division. Supported In Progress: Contract & Indigenous Policing to implement
Once the specialized units are created, the RCMP should direct that all RCMP members report all sexual offence complaints to their division's specialized unit. The specialized units should have the authority to take over any sexual offence investigation and to actively monitor the investigations they do not take over. Supported in part In Progress: Contract & Indigenous Policing to implement
The RCMP should consider converting the Sexual Offence Investigations course and the Using a Trauma-Informed Approach course to an interactive, instructor-led format, whether it is taught online or in-person. Supported in part In Progress: Contract & Indigenous Policing to implement
Until the specialized sexual offence investigation units are operational, NOSOIS should review all unfounded sexual assault files and should have final authority to determine whether the unfounded clearance code was appropriately used for each of the files reviewed and to change the code as required. Supported in part In Progress: Contract & Indigenous Policing to implement
National Office of Sexual Offence Investigative Standards (NOSOIS) should ensure that it reviews a substantial number of sexual assault files that did not result in charges in each division. Review of this higher number of files should continue for each division until the specialized unit has been fully operational for several years and the issues observed are less serious or less frequent. Supported in part In Progress: Contract & Indigenous Policing to implement
Following the NOSOIS file reviews and recommendations, a designated officer in each RCMP division should be required to provide a formal report to NOSOIS indicating any action taken and explaining the reasons for any decision not to follow a recommendation. Supported In Progress: Contract & Indigenous Policing to implement
Once the specialized sexual offence investigation units are created, divisional coordinators should be embedded in the units and should be required to prepare regular reports to NOSOIS about the activities of the unit. Supported in part In Progress: Contract & Indigenous Policing to implement
The RCMP should task NOSOIS with compiling the information it obtains about general trends and recurring issues of concern from its own reviews, the Sexual Assault Investigative Review Committees (SAIRC) reviews, the specialized units' oversight functions and activities in all divisions, as well as the divisional Case Manager reviews, and to provide regular reports to the specialized units (once established) about the issues observed. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should substantially increase the number of RCMP members assigned to work as full-time members of NOSOIS. Supported in part In Progress: Contract & Indigenous Policing to implement
The RCMP should formally define the mandate of NOSOIS, while maintaining sufficient flexibility to ensure that NOSOIS can address emergent issues. Supported In Progress: Contract & Indigenous Policing to implement
Following the SAIRC file reviews and recommendations, a designated officer in each RCMP division should be required to provide a formal report to the SAIRCs, through the divisional Coordinator, indicating what action was taken as a result of each SAIRC recommendation and explaining the reasons for any decision not to follow a recommendation. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should direct sufficient resources to the SAIRC reviews to ensure that a substantial number of randomly selected files not cleared by a charge is reviewed in each division. Supported In Progress: Contract & Indigenous Policing to implement
Each division should have a clear guideline outlining the number of times the SAIRCs will meet and the number of files to be reviewed to meet the target number of reviews. The preferences and availability of the SAIRC members should be taken into account in determining the most efficient process for the reviews, which may include individual reviews or reviews in smaller groups. Supported In Progress: Contract & Indigenous Policing to implement
The SAIRC members should be provided with the equipment and resources they need to conduct reviews efficiently. Supported In Progress: Contract & Indigenous Policing to implement
The divisional coordinators should not be present during the SAIRC reviews. They should ensure that the SAIRCs are provided with a private space to conduct the reviews and hold discussions. Supported in part In Progress: Contract & Indigenous Policing to implement
The divisional Coordinator should inform NOSOIS and the specialized sexual offence investigation unit in their division (once established) of the results of the SAIRC reviews and the division's responses. Supported In Progress: Contract & Indigenous Policing to implement
Each RCMP division should ensure that one or more divisional Case Managers review all ongoing and recently closed sexual assault files until the specialized sexual offence investigation unit becomes operational. Supported in part In Progress: Contract & Indigenous Policing to implement
The RCMP should require investigators, if they decide not to follow a recommendation by the Case Manager, to inform the Case Manager of their reasons for not following the recommendation, as well as to report the matter to their supervisor. Supported in part In Progress: Contract & Indigenous Policing to implement
Divisional case managers should be required to provide reports to NOSOIS on a monthly basis about their file reviews, including the number of files reviewed, the recommendations made, any recommendations not followed, and the recurring issues noted. Supported in part In Progress: Contract & Indigenous Policing to implement

NOSOIS should be tasked with preparing annual or bi-annual reports for national and divisional RCMP senior leadership. The reports should compile and analyze all of the information NOSOIS receives, including:

  • Information from its own reviews;
  • Information from the SAIRC reviews;
  • Information about the action taken further to the NOSOIS and SAIRC recommendations;
  • Information about recommendations not followed;
  • Information from the specialized units and the case managers; and
  • An analysis of the overall trends observed.
Supported in part In Progress: Contract & Indigenous Policing to implement
The RCMP should set up appropriate processes to collect reliable and verified data about sexual assault investigations, including statistics about unfounded cases. Supported In Progress: Contract & Indigenous Policing to implement

The RCMP should publish periodic updates about steps taken to improve sexual assault investigations and the results achieved. These updates should include:

  • Information about the number of files reviewed by NOSOIS and the SAIRCs;
  • The main issues identified;
  • The number of recommendations made to reopen investigations;
  • The decisions made about those recommendations;
  • The action taken to address trends and recurring issues identified; and
  • The evolution of the unfounded rate.
Supported in Part In Progress: Contract & Indigenous Policing to implement
The RCMP should ensure that each detachment has an adequate supervision structure sufficient to ensure that investigations are properly documented that supervisors adequately monitor and review all files, that file types are correctly identified, and that links between different files can be easily recognized and acted upon. Supported In Progress: Contract & Indigenous Policing to implement
The successful completion of advanced training should be required for members of specialized sexual offence investigation units, as well as divisional sexual assault coordinators and case managers. This training would preferably be taught in-person and give in-depth instruction on all aspects of the law of sexual assault, including the law of consent. Updated or refresher training should be completed by the members as necessary. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should make the Sexual Offence Investigations course mandatory for all RCMP members and supervisors who might be involved in investigating or responding to criminal complaints of sexual assault, or who might be involved in supervising such investigations or responses. Updated or refresher training should be completed by the members as necessary. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should amend its national policy on criminal harassment to require RCMP members to conduct entity queries in police information systems at the outset of an investigation of criminal harassment. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should amend its national policy on sexual offences to incorporate a direction to treat victims with compassion, care and respect throughout the investigative process. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should amend its national policy on sexual offences to add guidance cautioning investigators about the risk of sexual assault victims not being believed based on inappropriate considerations, such as rape myths and stereotypes, or due to a lack of understanding of the impact of trauma. The policy should direct that members must document a rationale and consult with the specialized sexual offence investigation unit (once created) before taking investigative steps to question the validity of a sexual assault complaint or the credibility of the victim. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should amend its national policy on sexual offences to add guidance reminding RCMP members of the importance of ensuring that a safety plan is in place for the victim and that the plan considers all aspects of the victim's safety. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should amend its national policy on sexual offences to add a requirement that RCMP members accommodate any request by the victim about the gender of the investigator, wherever possible. Supported In Progress: Contract & Indigenous Policing to implement

The RCMP should amend its national policy on sexual offences to provide clear guidance on the role of RCMP members who act as first responders to sexual offences complaints. This guidance should include:

  1. A requirement to notify the specialized sexual offence investigation unit for the division;
  2. A requirement to take any necessary steps to ensure the safety of the victim and to ensure that the victim's medical needs are attended to;
  3. A requirement to provide information to the victim about the support services available and about the investigative process;
  4. A requirement to delay the initial interview with the victim until guidance is received from the specialized unit, unless there is an urgent requirement to conduct an interview for public safety reasons or to gather and preserve time-sensitive evidence;
  5. A requirement to attend to the urgent needs of the investigation, such as identifying witnesses and securing evidence;
  6. A requirement to ensure that a thorough record is created of any information the victim does provide about the assault; and
  7. Guidance on how first responders should interact with victims, particularly emphasizing the importance of ensuring that the victim is treated with compassion and is reassured that they are believed.
Supported in part In Progress: Contract & Indigenous Policing to implement
The RCMP should amend its national policy on sexual offences to provide guidance on allowing victims to have a support person present during their interview with the RCMP investigator, where possible after considering the impact on the investigation. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should amend its national policy on sexual offences to require the use of a soft interview room that maximizes the safety and comfort of the victim, wherever possible, while allowing for the necessary audio- or videorecording to occur. Supported in part In Progress: Contract & Indigenous Policing to implement
The RCMP should amend its national policy on sexual offences to direct that RCMP members prioritize the continuity of the investigator, wherever possible and unless a change is requested by the victim, and to mandate that, if a change of investigator is unavoidable, the victim should be notified as soon as practicable, and the new investigator should make contact with the victim without delay. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should consider including a specific mention in its national policy on sexual offences of the requirement to proactively provide updates to the victim on a regular basis. Supported In Progress: Contract & Indigenous Policing to implement
The RCMP should amend its national policy on sexual offences to direct RCMP members to consider the needs of vulnerable victims, and to take appropriate action to address the barriers and issues they face. Supported In Progress: Contract & Indigenous Policing to implement

The RCMP should amend the Sexual Assault Investigations: Best Practice Guide to:

  1. Incorporate the guidance contained in the Guide for Contacting Victims of Sexual Assault, with the necessary adjustments.
  2. Include specific guidance on the appropriate use of clearance codes when concluding investigations, in accordance with the UCR Resource Guide.
  3. Add guidance on the investigative techniques to be used when conducting sexual assault investigations in cases where the assailant is unknown to the victim, or the suspect denies that any sexual activity took place.
  4. Include guidance on the duty of law enforcement to warn members of the public in situations where they may be at risk of sexual violence because of an assailant who is at large and might be targeting specific victims.
Supported in part In Progress: Contract & Indigenous Policing to implement

That once the specialized units are created, the public updates should also include information about:

  • The number of files investigated by these units;
  • The number of sexual offences files investigated by general duty members; and
  • The criteria developed by each of the specialized units to determine which files to investigate.
Supported In Progress: Contract & Indigenous Policing to implement
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-11-27 Date responded: 2025-05-13
CRCC recommendation Commissioner's response Implementation status
An appropriate member of the RCMP should apologize to the complainants for the unreasonable actions of one Constable in arresting their daughter at the residence and threatening the complainant with arrest for obstruction. Supported In progress: E Division to implement
That one Constable should receive operational guidance, mentoring, or training about the circumstances in which police officers may lawfully arrest a person in a dwelling house. Supported In progress: E Division to implement
That one Constable should receive operational guidance, mentoring, or training concerning the requirement that all arrested persons be provided with access to legal counsel in a manner consistent with section 10 of the Charter. Supported In progress: E Division to implement
Individual Public Complaint regarding Improper Use of Force – Restraints & Neglect of Duty
Date received: 2024-11-26 Date responded: 2025-05-13
CRCC recommendation Commissioner's response Implementation status
That five Constables should receive operational guidance with respect to the release process set out in section 501(6) of the Criminal Code. Supported in part In progress: D Division to implement
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-11-26 Date responded: 2025-05-13
CRCC recommendation Commissioner's response Implementation status
That one Sergeant should receive operational guidance about the importance of properly documenting public complaints and of taking the necessary steps to ensure they are processed and forwarded appropriately. Supported Completed on 2025-05-27
That one Constable should receive operational guidance about warnings issued under the YCJA and the appropriate circumstances to issue such warnings. Supported In progress: H Division to implement
The RCMP should correct any official police record or CPIC entry containing a reference to Miss C receiving a formal warning under the YCJA. Supported Completed on 2025-05-26
An appropriate member of the RCMP should issue a written apology to the complainant for the inappropriate handling of his public complaint. Supported Completed on 2025-06-13
All members of the H Division Professional Responsibilities Unit should be directed to review the Commission’s report and should receive operational guidance about the importance of taking appropriate action to ensure that public complaint investigators conduct complete investigations, document their investigations, prepare the required investigation reports, and avoid conflicts of interest, as well as to ensure that RCMP members do not assume the dual role of public complaint investigator and decision-maker. Supported Completed on 2025-07-14
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-11-25 Date responded: 2025-05-15
CRCC recommendation Commissioner's response Implementation status
The Commanding Officer of F Division should issue a personal apology to the complainant’s family for the misconduct identified in this matter. Supported In progress: F Division to implement
The RCMP should consider whether Code of Conduct proceedings against two Constables would be appropriate and feasible in the circumstances. Supported In progress: F Division to implement
A senior member of the RCMP should provide operational guidance to two Constables regarding lost/overdue person investigations. Supported In progress: F Division to implement
RCMP management should determine whether two Constables need additional guidance, supervision or training and then provide it to them, to ensure that they are prepared to conduct lost/overdue person investigations in the future. Supported In progress: F Division to implement
That one Sergeant and two Constables should receive operational guidance, mentoring, or training regarding the duty to take adequate notes. Supported In progress: F Division to implement
That one Constable should receive a copy of the final report into this matter (which will include the interim report and the Commissioner’s response) so that she is made aware of the findings about the exemplary quality of her work. Supported In progress: F Division to implement
Individual Public Complaint regarding Improper Attitude & Neglect of Duty
Date received: 2024-12-09 Date responded: 2025-06-03
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive operational guidance, mentoring, or training concerning child interviews and the applicable RCMP policies. Supported In progress: H Division to implement
That one Constable should not conduct any child interviews until he successfully completes an appropriate child forensic interviewing course. Supported In progress: H Division to implement
The Detachment Commander should be directed to review the RCMP’s national Operational Manual, chapter 2.6. “Child Abuse and Crimes Against Young Persons,” with all supervisors under their command to ensure that child abuse investigations are properly supervised. Supported In progress: H Division to implement
The Detachment Commander should remind all members under their command that, absent exigent circumstances, child interviews should be conducted by members trained in forensic child interviewing. Supported Completed on 2025-09-09
That one Constable should receive operational guidance, mentoring, or training on making arrests at a dwelling house. Supported In progress: H Division to implement
That one Constable should receive operational guidance, mentoring, or training on basic investigational skills. Supported In progress: H Division to implement
That one Constable should receive operational guidance, mentoring, or training on his requirement to release prisoners from custody as soon as practicable. Supported In progress: H Division to implement
That one Constable should receive operational guidance, mentoring, or training on the elements of assault, particularly as they relate to allegations of an assault by a parent against a child. Supported In progress: H Division to implement
The RCMP should consider placing one Constable on a Performance Improvement Plan to address the many performance concerns raised in this matter and to ensure that proper supervisory monitoring takes place. Supported in part In progress: H Division to implement
The RCMP should conduct a quality assurance audit on the quality of supervision at the Detachment. Supported In progress: H Division to implement
An appropriate member of the RCMP should extend a written apology to the complainant for the failures in this investigation. Supported Completed on 2025-06-23
Individual Public Complaint regarding Improper Attitude, Improper Use of Force - Physical Control, Neglect of Duty & Improper Arrest
Date received: 2024-12-11 Date responded: 2025-06-05
CRCC recommendation Commissioner's response Implementation status
The RCMP should apologize to the complainant for the unlawful apprehension. Supported In progress: E Division to implement
That two Constables and one Corporal should be provided with operational guidance on the requirements for an apprehension under the Mental Health Act of British Columbia. Supported In progress: E Division to implement
Individual Public Complaint regarding Improper Attitude & Improper Use of Force – Restraints
Date received: 2024-12-09 Date responded: 2025-06-03
CRCC recommendation Commissioner's response Implementation status
That one Constable should receive operational guidance, mentoring, or training on the application of handcuffs. Supported In progress: E Division to implement
That one Constable should receive operational guidance, mentoring, or training on the implementation of section 10(b) rights under the Canadian Charter of Rights and Freedoms. Supported In progress: E Division to implement
That one Constable should receive operational guidance, mentoring, or training on the RCMP’s policy on emotionally disturbed persons. Supported In progress: E Division to implement
An appropriate member of the RCMP should extend an apology to the complainant for her overall treatment during this incident. Supported In progress: E Division to implement
Individual Public Complaint regarding Improper Use of Force - Physical Control & Improper Arrest
Date received: 2024-12-19 Date responded: 2025-06-16
CRCC recommendation Commissioner's response Implementation status
That one Constable should read this report to better understand the legal threshold and requirements for detention. Supported Completed on 2025-07-17
That one Constable should receive operational guidance on documenting his use of force in a timely manner. Supported Completed on 2025-07-17
That one Constable should receive operational guidance on providing access to counsel under Sec. 10(b) of the Charter. Supported Completed on 2025-07-16
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