News release

Alberta RCMP recognizes National Public Safety Telecommunicators Week

April 13, 2026 - Edmonton, Alberta
From: Alberta RCMP

Content

From April 12-18, 2026, the Alberta RCMP is recognizing the dedication of its Operational Communications Centres (OCC) as well as their operators for National Public Safety Telecommunicators Week. OCC operators work behind the scenes day and night, 365 days a year, to ensure public safety. 

With 666,334 calls for service in 2025, and a current average of 14,044 total calls per week, the Alberta RCMP would like to remind community members that emergency communications centres are busy at all hours with incoming calls related to public safety. 911 should only be used in emergency situations when public or personal safety is at risk or a crime is in progress. 

In non-emergency situations, Albertans are encouraged to dial 310-RCMP, or 310-7267. Non-emergencies: 

• Do not pose an immediate or potential threat to life or public safety.
• Include crimes that have already taken place prior to being discovered.
• Often do not require police attendance but do require police response.

To report online, download the Alberta RCMP app through Apple or Google Play. Alternatively, visit rcmp.ca/alberta and select “Report a crime” under quick links.

For more information on National Public Safety Telecommunicators Week, follow our Facebook @RCMPinAlberta and X @RCMPAlberta.

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